Community: How to aggregate and graph the number of calls by creation time in Smartsheet

Title: How to aggregate and graph the number of calls by creation time in Smartsheet

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This article provides answers to questions posed by Smartsheet community members.The questioner was looking for a way to use Smartsheet to aggregate data by creation time and graph it like an Excel pivot table.

User question summary

The user has a "Create" row that is automatically created every time a new call log is submitted, and creates a graph that sums up all calls by hour of the day, specifically by hour. I would like to create one. In Excel, I want to create a pivot on the "Create" column and group by time to create a chart, but I can't figure out how to accomplish this in Smartsheet.

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Summary of my answer

To get the time part of "Creation date and time" in 24-hour format, use the following formula:

=TIME(RIGHT(Created@row, 8), 1)

Then you can get the "time" part with the formula below.

=VALUE(LEFT([24 Hour Format]@row, 2))

You can use metric sheets to count data groupings over time and create charts within your dashboard.

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Body: Question and answer sequence

sstubbs ✭

2023/10/31

I don't know how to achieve this with Smartsheet.There is a call log that is automatically generated every time a new "create" line is submitted.Specifically, I would like to create a graph that sums up all calls by hour of the day.
In Excel, I want to create a pivot on the "Create" column and group by time to create a chart, but how can I do that?

jmyzk_cloudsmart_en ✭✭✭✭✭

October 2023, 10 Answer ✓

Hello @sstubbs
You can get the time part of "Creation date and time" in 24-hour format with the following formula;

=TIME(RIGHT(Created@row, 8), 1)

Then, you can get the "time" part with the following formula;

=VALUE(LEFT([24 Hour Format]@row, 2))

Link to demo dashboard
You can create charts within your dashboard using metric sheets that count data groupings over time. 😁

sstubbs ✭

2023/11/1

@jmyzk_cloudsmart_jp Your solution worked.
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jmyzk_cloudsmart_en ✭✭✭✭✭

2023/11/1

@sstubbs
Oh, your dashboard is beautiful!

Conclusion

Using my experience with Excel, I was able to find a solution to the question of wanting to perform similar data aggregation and graphing in Smartsheet by providing a specific formula. Smartsheet also allows you to efficiently process data and customize beautiful dashboards.


[Demo Dashboard]: https://app.smartsheet.com/b/publish?EQBCT=9561450106084517a0027e6fd2b37b09&_ga=2.107808197.67690267.1699359440-1636588354.1692577300&_gl=1*1b9kt4c*_ga*MTYzNjU4ODM1NC4xNjkyNTc3MzAw*_ga_ZYH7XNXMZK*MTY5OTQxNzQ3OS4xNjguMS4xNjk5NDE5NTkwLjYwLjAuMA..

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